General
Please call SABOR’s Member Care Center at 210-593-1206, email support@sabor.com, chat online with a Member Care Representative or come by the Member Care Center at SABOR Headquarters.
In order to change contact information you can email support@sabor.com or login to IMS and update your information there.
Yes. We offer several classes to help you learn to navigate the MLS and understand the many functions available. Click here to learn more.
There is no charge for MLS classes. However, if you would like CE
credit, there is a $10 fee per credit hour due at time of class.
You can see up to 500 comparable properties.
Please email support@sabor.com
requesting the Letter of Good Standing. Please include your license
number and the Board to which you would like us to send the Letter of
Good Standing.
All license issues should be directed to the Texas Real Estate Commission at 512-936-3000.
Technical
In order to recover your password, proceed to the connectMLS login
screen and click on the “Forgot your username or password” button. After
clicking, you will be prompted to enter your email. If your email
address matches the connectMLS records your username and password will
be emailed to that address.
Your username is your license number without the extra zero in the
front. The first time you log on you will be given a password at random,
then be prompted to change the password. Members will be prompted to
change their password four times a year for security purposes.
The MLS map search defaults to Road view. If you would like to change the view to Aerial select “Aerial” within the map search.
If realtor.com fails to run your listing’s photos, you can email the
first four photos directly to them. You will need to send an email to images@realtor.com, put the MLS number in the photos’ file names and attach them to the email.
If you are missing a photo from SABOR.com or are having problems with an MLS photograph, notify us at support@sabor.com.
You can manually reposition your listing on the map by selecting “Reposition Listing” while editing your listing.
You will select the property you’d like to email the report on, then at
the top of the screen look for the envelope icon that says “Email.” Once
you click this, you will have the option to select the information to
include and be given a template email to send.
Under the Edit Listing menu, select Change Sales Data, type in the agent’s license number or search for their name.
Membership
How soon may I access the Multiple Listing Service (MLS) after joining?
To view specific charges to your account and pay outstanding invoices,
log in to the Member Portal.
If the MLS fees are not paid by the deadline, access to the MLS will be
deactivated. Once payment is made and SABOR is notified, access is
generally restored within a 2-3 hours. If payment is made after 5:00
p.m. or on the weekend, access will not be restored until the next
business day. Annual dues must be paid in order to have access to MLS.
If the annual dues are not paid, you will be terminated and the access
to MLS will be deactivated. If the Annual dues are paid and the MLS fees
are not, you will only lose access to MLS until the fees are paid.
You must make your resignation in writing and may submit via email (support@sabor.com),
mail or fax. Should you owe any money at the time of your resignation,
you will still need to provide payment. Should you choose to re-join at a
later date and still have an outstanding balance, you may be denied
reinstatement.
MLS Listing
No. If the listing is available for syndication you cannot limit the
ability for some MLS Participants/Subscribers to display it on their
respective IDX site.
Yes. The listing Broker/Agent can change the listing in MLS and the
refreshed data will be made available when the IDX site is updated.
No. Requiring consent to display listings by other Participants is not a condition of participation in the MLS.
Please complete this form with both Broker's signatures and email the completed form to support@sabor.com. If the form is not received prior to the agent being transferred to the new office, the listings are moved under the previous Broker or Office Manager. When the form is received we can then move the listings under the specified agent.
While this is not a violation of the MLS Rules, please keep in mind that
by not allowing other Participants to display your listings, the
property will not be getting maximum marketing exposure.
IDX
This tool provides members with the ability to allow consumers to search
listings from your website. SABOR offers several options for you to
implement this function including embedding a frameable link, working
with a web designer or linking to SABOR.com.
Today’s online consumer expects real estate professionals to provide
extensive, quality online information when it comes to searching
properties. With that in mind, it is essential you consider this
expectation when developing your online presence. Internet Data
Exchange, or IDX, provides you the ability to allow consumers to search
listings from your website.
IDX allows you to have a search function on your website to which you
can direct consumers. Listing Syndication allows you to have your
listings appear across multiple websites such as realtor.com and
TexasRealEstate.com, granting you maximum exposure for marketing
properties.
No. Per the seller’s instructions, MLS Participants may choose to
withhold display either on all listings or on a listing-by-listing
basis.
On the Media tab when editing your listing you may authorize your listings be displayed by other Participants.
Other
When changing the listing to Sold or Pending, you will need to type
“MLS” where you would normally type the agent’s last name. When you
click “Search,” a non-MLS option will show for you to select.
Yes. You can set this in the Media tab when you edit your listing.
Yes. TREC is a separate entity from SABOR and changes made at one do not translate to the other.
Supra & eKey
Supra is SABOR’s key and lockbox service, which is provided to all SABOR
MLS subscribers. Electronic keys are provided to access lockboxes which
store property keys.
SABOR offers eKeys.
Members can purchase lockboxes at our Member Care Center at SABOR
Headquarters. Boxes can be purchased during normal business hours. Click here for pricing.
If you experience issues with your lockbox service, please contact
SABOR’s Member Care Center during normal business hours by calling
210-593-1206, emailing support@sabor.com,
accessing our Online Chat or stopping by. If you require assistance
outside of normal business hours, please contact Supra at
1-877-699-6787.
You may call SABOR’s Member Care Center during normal business hours at
210-593-1206 for a new authorization code. For help after SABOR business
hours, call Supra at 1-877-699-6787.
The eKey system is a key used to open lockboxes, however unlike other electronic keys, eKey is operated through your phone. Click here to view pricing.